For the convenience of all our visitors, Springfields Outlet Shopping & Festival Gardens is happy to provide the following information and services.
Information Point.
To ensure your visit to Springfields Outlet Shopping & Festival Gardens is as enjoyable as possible our Information Point Team are here to assist you with visitor guides and leaflets or will answer any queries you might have during our opening hours. The Information Point is located at the front of the site. A selection of Springfields souvenirs are also available to purchase from the Information Point.
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Opening Times.
Monday to Friday 10.00 a.m. – 6.00 p.m.
Saturday 09.00 a.m – 6.00 p.m.
Sunday 11.00 a.m. – 5.00 p.m.
Public Holidays 10.00 a.m. – 6.00 p.m.
Please note that we open until 8.00 p.m. for late night shopping every Thursday.
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Smoking
For the benefit of all our visitors Springfields Outlet Shopping & Festival Gardens operates a non-smoking policy on site.
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Assisted Dogs
For the benefit of all our visitors only Assistance dogs are allowed on site.
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Car Parking
Safe, secure car parking provided in 3 on-site car parks. Fully protected by 24hr CCTV. Car Park hosts are available to provide further security and guest assistance during opening hours if required. Springfields is the first car park in Lincolnshire to be awarded the Park Mark Safer Parking Award by the Association of Chief Police Officers for it’s outstanding facilities, car park management, attention to detail and security.
Car parking is available as follows:-
West Car Park – 540 spaces
North Car Park – 156 spaces – most convenient for the Festival Garden Centre
Car Parking for up to 2 hrs: £1, All day Parking: £2
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Disabled Parking
Disabled parking spaces are provided in our West and North car parks.
Car Parking for up to 2 hrs: £1, All day Parking: £2
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Public Conveniences
Public conveniences are located next to the Information Point at the front of the site, in the Festival Garden Centre, near the Tourist Information centre in the Festival Gardens and at the Play Barn.
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Disabled Conveniences
Disabled conveniences are located next to the Information Point at the front of the site, near the Tourist Information centre in the Festival Gardens and at the Play Barn.
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Baby Changing Facilities
Baby Changing facilities are located next to the Information Point at the front of the site, near the Tourist Information centre in the Festival Gardens and at the Play Barn.
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Wheelchairs
To help make your visit easier you can hire wheelchairs FREE from our Information Point.
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Public Transport
A regular bus service stops opposite the main entrance to Springfields Outlet Shopping & Festival Gardens and bus times are available from the Information Point.
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Public Payphone
A public payphone is available for use inside the Information Point.
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Cash Machines
There are two “Link” cash machines located outside next to the Information Point.
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Lost Property
Please report any lost property to our Information Point team on (01775) 760909.
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Springfields Gift Vouchers
If you are looking for the perfect gift then a Springfields Outlet Shopping gift vouchers may be the answer. You may be looking for a Wedding, Birthday or Christmas voucher, we have specifically designed voucher cards for your special occassion. They are available in denominations of £5, £10 and £25 and can be redeemed at participating retailers at Springfields Outlet Shopping. Gift vouchers can be purchased from Springfields Information Point.
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Coach Facilities For Springfields Outlet Shopping
A dedicated coach arrival and drop-off zone is located at the front of the scheme. The scheme benefits from safe and secure on-site coach parking facilities with full 24hr CCTV coverage. Coach parking is FREE. We offer a meet and greet service with all coaches upon arrival. Coach driver incentive’s are provided, but to make full benefit of these booking is required. For further details of coach facilities, and to make a coach booking please telephone (01775) 760909.
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Tourist Information Centre & Gift Shop
This is located within Festival Gardens is a major tourist information centre providing comprehensive information. The centre is operated by Fens Tourism who can be contacted on (01775) 725468.
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Shoppers Lockers
There are now 8 free “Shoppers Lockers” available to allow safe and secure storage of your shopping whilst you go off and enjoy over 25 acres of the Festival Gardens, these are located outside Designer Room at the end of the mall.
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Parent & Toddler Parking
There are now 18 reserved Parent & Baby parking spaces in the West car park which have been specifically adapted and widened to help with access to child seats and pushchairs. Their location makes access to the shops much easier, being right next door to the pedestrian walkway.
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Gift Vouchers
Gift vouchers are available from the Information Point at the front of the shopping mall. We have denominations of £5, £10 and £25. When purchasing the voucher simply say whether you are purchasing for Christmas, Wedding, Birthday or just a Gift.
